Stonelink International


Referencing Procedure

As soon as a suitable property has been found, you will need to complete the online reference application forms., here is an example of just a few of the references sought:

  • Confirmation of employment, salary confirmation.
  • Personal & photographic identification (passport or driving licence).
  • Two (2) original proof of address (recent bank statement and utility bill).
  • Previous landlord references.
  • Students (Guarantor or proof of funding).
  • Self-Employed (Accountants references, trading details etc.)
Holding Deposit

A holding deposit (to reserve a property) of one (1) week’s rent (not subject to VAT) will be required.

This is in order to reserve the property and remove it from our availability list. The holding deposit will be deducted from the first month’s rent due. Should the tenant withdraw from the proposed letting, through no fault of the landlord or the agent, the full ‘Holding Deposit’ will be retained. None of the Holding Deposit will be retained should the Tenant’s withdrawal be due to a breach of the proposed letting agreement by the landlord or managing agent.

The holding deposit shows good faith and commitment on the part of a prospective tenant enabling the landlord to take further action in the confident knowledge that the applicant is serious and fully committed to the property:

For example:

  • Cancel any advertising for the letting
  • Tell other applicants that the tenancy has been taken subject to satisfactory references
  • Prepare a Tenancy Agreement
  • Take up references
Administration / Reference Application

It is imperative that you disclose all relevant facts that may adversely affect your reference outcome, prior to making an offer for a rental property. It will save time and costs for all parties involved.

The administration fee covering; reference checks, guarantor checks (guarantor must be UK based), right to rent checks, preparation of the tenancy documentation and any other contract / administrative paperwork are covered by the landlord.

Tenancy Agreement

Both the Landlord and tenant/s will be required to sign a tenancy agreement prior to the tenancy commencing, the agreement outlines both tenant and landlord obligations.

Tenancies run for a period of twelve months (generally with a break-clause). We will contact you at the end of the tenancy to see whether you wish to renew your agreement for a further period and will liaise with the landlord to organise the documentation. It is important you note that the agreement is made between landlord and tenant, we act for the landlord only.

By legal requirement we will issue you with a sample template agreement which we ask you read very carefully, should any questions arise regarding this legal document we advise you to seek independent legal advice.


Once a moving in date has been agreed and references have all been approved by the landlord, the tenancy agreement will need to be signed by all parties and the initial monies in full will become due, less any holding deposit previously paid.

The initial monies are made up of the following:

  • Security Deposit is equal to five (5) weeks rent (subject to reference checks) where the annual rent is less than £50,000 per annum, or six (6) weeks rent (subject to reference checks) where the annual rent £50,000 or above.
    The security deposit is to be held in accordance with the Deposit Protection Scheme:
  • The first months rent in advance (subject to reference checks).
    Rent is based on a per calendar month and is calculated as follows;
    Take the weekly rent, multiplied by 52 weeks and divided by twelve months. This will give you the per calendar month rental figure.

Our finance team will invoice you for the above monies to be settled five (5) days before the tenancy is able to commence. Payment by means of either BACS, CHAPS, Banker’s Draft or paid directly into our bank account and showing as cleared.

Tenant Fees

The following fees are applied to all tenants:

  1. Payments to change the tenancy when requested by the tenant(s) – £50 (inc. VAT). This could be making changes to the tenancy agreement to enable: a change of sharer in a joint tenancy or any other amendment which alters the obligations of the agreement and with the permission of the landlord.
  2. Change of sharer – £50 (inc. VAT) per person.
  3. The tenants are responsible for bills if these are not included within their rent. These include payments for utilities, broadband, TV, phone, council tax, etc…
  4. A default fee for late payment of rent, reissuing a copy of the tenancy agreement, missed an appointment with a contractor or supplier, replacement of a lost key / security device, etc… where required under a tenancy agreement. The tenancy agreement will set out the circumstances under which a tenant is liable for a default fee and how the fee will be determined.
Client Money Protection

Stonelink International (London) Limited provides Client Money Protection for Landlord & Tenants and is a member of Client Money Protect (CMP).

Membership number: CMP003887

Managed Properties

When instructed to fully manage the landlord’s property’s, we will inform you prior to your tenancy commencing. We will be the point of contact with any questions or issues at the property, including any faults with appliances. Failure to report an ongoing problem may turn the onus onto you; please immediately report any problems you feel need attention by calling on: +44 (0) 207 993 4081 or email.

Rental Payment

Rental payments are always made by standing order from the tenants’ bank account to the landlord’s bank account, with the exception of managed properties whereby the rental payment is made to us.

Notice To End A Tenancy

To terminate your tenancy subject to term, you will normally be required to give us at least two (2) months notice in writing / email of your intention to vacate the property, unless otherwise specified in your specific tenancy agreement.

The responsibility for your belongings are down to you. Please ensure you have adequate contents insurance, as the landlord accepts no responsibility and cannot be held responsible for any loss or damage to tenants possessions.


A well-prepared inventory and check-in report protects landlords and tenants alike, providing an accurate description of the condition and contents of a property at the start of a tenancy.

The condition of the property and its contents at the end of the tenancy is then compared back to this report in the form of a check-out report. The inventory clerk will also provide an opinion on whether any damage that has arisen during the tenancy is attributable to the tenants to ‘fair wear and tear’ or to the landlord as required maintenance.

It is in a landlord’s interest to ensure that inventories are prepared for properties that they own. In the worst case scenario, should you end up in court, the judge will tend to look more favourably on an impartial, unbiased inventory prepared by a third party unconnected to either the landlord or the tenants. Inventories prepared by landlords could be viewed as biased and one-sided.

Normally an inventory of the property condition, furniture and fittings and effects will be prepared by the landlord, or an independent inventory clerk instructed by the landlord prior to the tenancy commencing. The tenancy is checked and agreed between the tenant and the landlord at the tenancy commencement.

If you have any queries or require additions / further amendments to the report, they must be received within the ten (10) day period of receiving the report (check in inventory or check out), as per AIIC regulations.

Deposit Returns

The security deposit is to be held in accordance with the Deposit Protection Scheme:

An inspection of the property will be carried out by the inventory clerk, when your tenancy ends and all keys must be handed back and signed out at this time.

Upon receiving the check out report, both landlord and tenant have the ten (10) day period to raise any queries or require additions / further amendments to the report, as per AIIC regulations.

Should a compromise not be found, or you disagree with your landlord or letting agent’s claim, you must submit your evidence for the adjudicator to make a final decision.

Further information is found on the Deposit Protection website:

Tenants’ Obligations

The tenant’s have a duty of care to return the property at the end of the tenancy in the same condition, Fair Wear and Tear excepted, as that recorded on the Inventory at the start of the Tenancy. It is especially important for tenant’s to ensure that the property is fully secured and that during the winter months steps are taken to prevent freezing of the water and heating systems.

Property Inspection

When instructed to fully manage the landlord’s property’s, we will carry out six (6) monthly inspections to assess the condition of the property and that everything is being kept in a satisfactory condition. We will always arrange this with you at a mutually convenient time.

Council Tax & Utilities

It is the tenant’s responsibility to inform the utility companies of their occupation of the property at the commencement of the tenancy, and to pay promptly to the authorities to whom they are due outgoings.

Students, who may be exempt from the payment of council tax, are responsible for informing the Local Authority of this.

Wherever applicable VAT will be charged at the rate of 20.0%.

The Checklist For Renting In England

Please take a moment to read through the How To Rent Guide – The Checklist for Renting In England by clicking on the following link: